Part Requests

Need a replacement part or have a question about a component?

Coolora LTD can assist customers with part-related requests where applicable.

How to Request a Part

Please contact us by email and provide as much information as possible.

Include:

• Your full name

• Order number, if applicable

• Product name

• Product model or SKU

• Part name or description

• A description of the issue

• Photos of the product or part, if available

Replacement Parts

Availability of replacement parts depends on the product, manufacturer, model, and stock availability.

If the requested part is available, we will provide the relevant information and next steps.

Warranty-Related Parts

If the part request relates to a product defect or warranty issue, please clearly explain the problem and provide your order information.

We may request photographs or other information to help assess the issue.

Contact:

Email: contact@coolora.online

Phone: +44 7446 362989